#ITEM PAID NO FUNDS
<p>Hello, </p> <p> </p> <p>This happens to me alot. I have an account at fnb without an overdraft. I have recently made purchases on fnb at a pick and pay and the transactions were baked late. becuase of this i recieved two #ITEM PAID NO FUNDS but the money was reserved on my account and should not have been an issue. i have found someone else with the exact same issue. and i have talked to consultants on the fnb app all they do is give me a generic response and end the conversation without even checking the details. <br /><br />the money was in my account at the time ofthe purchase and should have been resrved and the fact that you charged me money for #ITEM PAID NO FUNDS is preposterous : https://www.hellopeter.com/first-national-bank/reviews/fnb-ripping-of-clients- ********** </p> <p> </p> <p>this is the post im refering to.</p> <p> </p> <p>Horrible, for the first time since joining the bank im consedring closing my Premier Cheque account and moving on to anther bank. </p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
No one has been in contact with me. Seems inline with other complaints about fnb.
No one has been in contact with me. Seems inline with other complaints about fnb.
Still no response. or resolution.
Still no response. or resolution.
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
Still no contact from FNB. do you just respond to hello peter cmlaints to seem like you actually care about your customers.
Still no contact from FNB. do you just respond to hello peter cmlaints to seem like you actually care about your customers.
Its been another 5 days still no one has contacted me. Horrible service.
Its been another 5 days still no one has contacted me. Horrible service.
