#item paid fee
<p>I have found 2 charges amounting to R930, after researching the issue it was because fnb took funds for charges before a merchant took funds for a large order I placed. This is **************** and a extreme amount to charge a customer for not having funds to take R300/400 worth of charges. I am appalled and will close this account if this is not reversed and I will the add funds to cover the charges. It's absolutely insane that a bank will charge you R920 in fees if they already charge you for fees. </p>
Good day Mr. van resnburg
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. van resnburg
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***