NM
Nyaradzo M
1 reviews | Active since Jun 2019
20 Aug 2019, 08:29
Item No going off against Gold Cheque Account
I am so tired of these “Item no.” Going off against my account... The explanations given by the agents just don’t make sense.. This is really not fair because at no point was I made aware of such things when my account was upgraded to a Gold Cheque account, I even thought I had an overdraft, but an agent said I don’t. So please help me out here, because I genuinely feel like these “items” are extremely unfair!
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FNB (First National Bank)'s replyOfficial
20 Aug 2019, 11:08Good day Nyaradzo Msipha,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply20 Aug 2019, 11:08
Official
Good day Nyaradzo Msipha,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***