ITC records not updated for almost a year.

They don't close of your records with ITC as they should by law.

Falsely degrading your credit profile and drastically damaging your affordability ,reputation and hindering your credit status ,negatively affecting you in any attempt whatsoever in pursuing any financial association with an application for credit.

Incompetence are as follows: Consultants- working from home(endless excuses with this *********** lot)

Service ( I don't know how they pass their SLA'S, I see people carrying food now to FNB branches as you will be waiting from breakfast passed lunch.)

Feedback ( they NEVER call you back with their time frame and usually when they do they provide you with incorrect information which is NOT relevant to your request)

Faulty equipment in branch ( I don't know who's equipment is more faulty , the branch or the home consultants, they keep dodging the request by saying "they can't hear you or the line is bad " try it guys go to a branch use their phone and call their help services , just say you are compiling a complaint and would like their name and reference...then they themselves tell you the line is bad and the system is offline etc...which means the equipment at FNB is a problem hey.

Imagine FNB guys our First National Bank , once was a respected reputable Bank , has become such a disappointment that we have to all become a "complaining" client.

I can write a book on this one mater : FNB Hindering it's clients Credit reports with ITC.

Let's see how you fare with the Ombudsman and social media.