DB
David B

1 reviews | Active since Dec 2011

30 Sept 2019, 09:59

ITC profile , and Account restructure

ITC profile , Account restructured incorrectly in time of entering Debt Review , Account was corrected and restructured recently .But the ITC profile is not corrected for the months before the restructuring took place

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Sept 2019, 10:52
Official
Good day David Bristow,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

*** 
DB
David B's update01 Oct 2019, 08:54
Reviewer Update
Hi Maureen Vergie

Its pointless leaving your number in the signature tab without me been able to get hold of you

All I want is to get to the bottom of this issue and try correct it

The assistance received has me more confused than before

I ask if you can get hold of me please ?

KInd Wishes
David B