1 reviews | Active since Aug 2014
ITC not updated yet again.
<p>It's been 21 days since I've contacted the call center, I've even sent numerous emails to the email provided by the consultant with no feedback or response. The email provided ********** I've also sent an email to ********** <p> </p> <p>This is not the first time ITC has not been updated and it's becoming a norm where I have to keep contacting FNB to update my ITC status every 3 - 4 months. Again ITC has not been updated since September.</p> <p> </p> <p>Please sort this out that I'm sick and tired of fighting to get ITC updated. </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
