mB
mbongeni B

1 reviews | Active since Jul 2018

14 Jul 2018, 01:23

ITC NOT UPDATED A YEAR AFTER ACCOUNT IS PAID UP

Fnb card was paid a year ago and settled but fnb still refuses to update my Itc, they advised only my debt councilor can do so, however nedbank, markham's African bank they have update mh payment profiles without my debt counselor intervention. Why it that fnb dont wanna update when other institutions do so.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jul 2018, 10:13
Official

Good Day Mbongeni bhulose,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

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I do apologise for any inconvenience caused.

Regards,

Client Experience Team

Email address: ***

Tel number: ***