JA
Johann A
1 reviews | Active since Jul 2016
08 Feb 2022, 14:09
It would be great to speak to someone at FNB homeloans who actually knows the product
Dear FNB, I have been a loyal client for over 20 years with 6 accounts including 2 home loan accounts with you. It would be very awesome if you can actually assist me with my 2 homeloans asap. I have sent numerous emails and a application for a Flexi option on my one homeloan with no feedback. Please can you ask a homeloan specialist to assist me with the flexi application. I would also like to pay money into both homeloans to bring the balances to 0 owing. Thank you
Helpful (0)
Replies (1)0
Replies (1)JA
Johann A's updateReviewer Update
09 Feb 2022, 12:58In my life have I never experienced such bad service from FNB. All I wanted to do was literally give you money to put into my 2 bonds which would be available when I need it. FNB is not willing to accommodate us as a customer. I will now cancel my bonds and never use you again. I am also considering closing all my other accounts . Looking out for the customer is definitely not on your agenda.
JA
Johann A's update09 Feb 2022, 12:58
Reviewer Update
In my life have I never experienced such bad service from FNB. All I wanted to do was literally give you money to put into my 2 bonds which would be available when I need it. FNB is not willing to accommodate us as a customer. I will now cancel my bonds and never use you again. I am also considering closing all my other accounts . Looking out for the customer is definitely not on your agenda.