It took 20 min and 6 calls before I was help. Put

More than R9,000 was **********ly redrawn from my bank acc between 4:56 and 6:26. I was force to make several calls before i was help to get the card cancel. At 8:00 I tried to contact my Private banker to assist me with my problem, but it took 20 min and 7 calls before I i was able to talk to A Banker. I was put every time just on hold and did not get inform why i was put on hold. than the call center pretend that she can not hear me but when I ask a co worker to phone she could hear him and only then i was help.