It's OUR money!!! We cannot access it!!!

Once again, FNB, you have our money, and we cannot access it. You have blocked one of our business accounts, and our other account, where we would transfer into, went into debit. You rejected one of our insurance debit orders, and charged us for it, even though you were the ones who were blocking our account, and we warned you about what was happening. We have a huge credit in our account that is blocked, but you still bounce the debit order, instead of being creative, and just granting a temporary overdraft facility. A week after you have all the necessary FICA documents, our account is STILL blocked!!! <br> I have banked with you since 1989, am a Private Bank client, and still you do this to me.....<br> Eish, FNB, First for Service, First for me.....<br> FNB, how can you help me? PLEASE just get someone to do their job, and unblock my account, reverse the charge, and ensure that you DO NOT charge me interest...