dH
dave H

1 reviews | Active since Feb 2017

12 Mar 2017, 07:58

It's been 3 months and NO INCREASE ON CREDIT CARD LIMIT YET EFFECTED

<p>FNB online banking gave me a pre-approved increase on my credit card to R55 000.00 on the 13th December 2016. I have completed the application process speedily and have not yet experienced any increase on my credit card at all. I am an owner of an online business and there is no proof of income that I can submit to them except the for the money flows through my bank account. Can my credit card limit please be increased sufficiently??? </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Mar 2017, 09:52
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)