1 reviews | Active since Jun 2016
It's a sin to report suspected ***** and your account is put on hold
<p>I reported that the money credited by a unknown source than my card was cancelled. Only to find out that my funds on my account will be placed on hold without anyone telling me and what is worse is that I missed all my debts for the month, secondly I was embrassed when I tried to pay for my car service and found out that I could not do it because it was place on hold without any reason I was told by the ***** dep to go to the branch which I did than I was not help because they said the was nothing they can do till the person who place a hold on my account comes back. This has turned out to be a big problem because FNB I will go to errars on my debts and I can't pay my bills and today I was involved in an car accident I could not claim because I did not pay my premiums thanks a lot for you creepy service I hope you are proud of what you have done. Please make sure that tomorrow my funds are available.</p>
Good day Mosley89,
Thank you for your patience, time and effort taken to voice your concern to our office.
It is with the feedback from valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
You will be contacted shortly by one of our service consultants.
We apologise for any frustrations and inconvenience caused due to this incident. The reference number for the complaint is 949262
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
Good day Mosley89,
Thank you for your patience, time and effort taken to voice your concern to our office.
It is with the feedback from valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
You will be contacted shortly by one of our service consultants.
We apologise for any frustrations and inconvenience caused due to this incident. The reference number for the complaint is 949262
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
