IT IS DUE TO ME

on 17 Dec i made a payment from my cellphone - reception was broken and i got notification that it didnt went through. i made payment again - went trough. Got my statement saw it went through twice. phoned supplier, they only received once. <br> called fnb 7 Jan to request payback. read receipt 7 jan - no response. sent again 21 jan - read receipt with no response. phone them. sorry Discovery credit card need to contact them. <br> phone discovery 26 Jan - lodge the dispute - get feedback 29Jan - sorry this was a payment to another bank so need to take it up with the other bank (FNB!) <br> Discovery is an FNB card! this is ridiculous - the money went out my account, didnt reach the supplier but they dont want to pay it back to me. <br> financial institutions cannot be trusted anymore - where do you put your money<br> <br> saddest part - i am the biggest follower and fan of FNB and this is how they treat me :-(