It has been a month since I contacting them in assistance to additional Financial Challenges till my full salary is in March.

I work in Travel which has been hit the hardest by the Pandemic we were on 50% salary and were advised in the first week of Feb we are returning to permanent I contacted my bank to a limit increase to ensure that financially I will survive till the end of March when I get my full Salary. It has been a month and I have spoken to 28 people ( there is only 8 people in Call center ) Left messages for 4 Team Leaders and still nothing has been done. I have been with the Bank for more than 25 Years and now that I need some help this is what has happened, now a month later my account is overdrawn and still not response