BR
Berylene R
1 reviews | Active since Nov 2015
26 Nov 2015, 09:24
Issuing of new bank card takes more than 10 days.
My FNB bank card was lost on 27Nov and new card ordered online on 17Nov. Today at 26 Nov I still have not received my new card. They can only tell me that it has been issued but there must be a delay in the manufacturing process. How must I cooe without a bank card for what seems will be two weeks!!
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FNB (First National Bank)'s replyOfficial
26 Nov 2015, 10:22Hello Berylene.le Roux,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 820308.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 820308.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply26 Nov 2015, 10:22
Official
Hello Berylene.le Roux,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 820308.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 820308.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)