DG
Douglas G
1 reviews | Active since Sept 2019
03 Sept 2019, 17:47
issues with fnb
i am having an issue with my new account. it is a gold check account and i went into the branch to activate it. also went to the atm to activate my banking app and internet banking. but now when i try to access the funds though internet banking it gives me a error 217. also when i try to draw the cash it shows me that the account is frozen.
why?????????????
this is not a good start to me opening a new account with them as years ago there were issues with the credit card i had with them then.
please can some body help me with this.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
04 Sept 2019, 09:52Good day Douglas Green,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply04 Sept 2019, 09:52
Official
Good day Douglas Green,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***