AE
Anna E
1 reviews | Active since Nov 2012
28 Jan 2020, 07:41
Issues not resolved
I reported two issues regarding my home loan on 13 January. Neither of those have been resolved. I rep**** to the post, but my replies were ignored. Can you please re-open those issues.
Second: my bank card AND PIN was delivered to someone at the University of Pretoria. Can you please let me know WHERE my card was delivered and WHO signed for it.
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Replies (1)
FNB (First National Bank)'s replyOfficial
28 Jan 2020, 10:23Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply28 Jan 2020, 10:23
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***