KM
Kyle M
1 reviews | Active since Nov 2013
04 Nov 2019, 14:04
Issue not resolved/No update from FNB
It's been over a month and my issue still has not been resolved. I'm waiting on feedback from "Management" and a little worrying that management takes longer to get back to their customers than their first line support? No update on my original Hello Peter post either. Should I consider changing banks?
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Nov 2019, 14:27Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply04 Nov 2019, 14:27
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***