SR
Sadia R

1 reviews | Active since Nov 2019

02 Jun 2021, 13:53

Issue not resolved

***NF - Update - I received 2 calls last week. I was advised that the matter will be resolved within 5 business days. Today is the 5th business day. I requested a confirmation email which I have still not received and I still have not received my refund.

Please provide me with an update.

0
Replies (2)
SR
Sadia R's update03 Jun 2021, 08:21
Reviewer Update
The issue is finally resolved - thank you!
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jun 2021, 07:01
Official
 Good day 

 Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

The reference number is: (insert reference number). 

Regards,
 
Hello Peter Complaints Team