***** issue not handled

I have received the worst service from call center agents who in turn drop the call without being assisted and been needing assistance on ***** on my account. The last one even muted the call while I was speaking to her first. Came back laughed and cut the call. As a Business we trust with our money I am livid and it's the second time I been de*****ed here online. And Noone can account or explain what happened yet I have the information. THIS BANK IS USELESS I TELL YOU. I REGRET JOINING IT WITH IT'S *** SERVICE...