Issue dated 16th September still unresolved

Item: FNB (First National Bank)
Rating: 2
Author: Mala P

Hi <br> <br> I had been billed twice by KFC Chatsworth on Sep 16th, I raised the issue with FNB on Sep 18th and completed the necessary dispute forms and sent this in with the necessary supporting documents. To date this matter still remains unresolved.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

01 Oct 2015, 11:11

Hello malapaul,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Debit card disputes who will provide you with feedback.

The reference number is 772022.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply01 Oct 2015, 11:11

Official