mB
mark B
1 reviews | Active since Sept 2011
28 Dec 2015, 13:23
Is This Premium Service ????
2 weeks after my so called private banking credit card was cancelled i am still waiting for my so called premium banker to get hold of me regarding the card collection.Each time i try phoning i get put on hold and then get cut off. If this is premium service i would really hate being a normal customer.3rd world service at its best.Seems FNB should rather spend less on advertising and more on customer support. If it wasn't such a mission changing banks i would of done so long ago.....<br> <br>
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FNB (First National Bank)'s replyOfficial
28 Dec 2015, 13:50Hello markysparky,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 838223.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 838223.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply28 Dec 2015, 13:50
Official
Hello markysparky,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 838223.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 838223.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)