Is there anybody out there REF_***8 ????

I am still waiting to resolve my last issue that I published here on the 24 th August. Is my new account open now ? Can anyone perhaps let me know if the required paperwork that I sent has been logged ? Was it correct ? I got a matter resolved message from FNB I'm tired of waiting , I'm tired of the automated calls directing me to who knows where ............ what to do ??? Anyone ..... ???