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1 reviews | Active since Jul 2012

11 Mar 2019, 21:04

Is soecial assignment right? Your Fnb app safe chat is a sham

Fnb has been named as one of the banks in special assignment on sabc3 on 11 Dec 2018 i had so enquiry on my accoubt i went an fnb app to secure chat,till now i was not responded, i then went again for chat to them apparently i was number 85 on the list at 15:55 i get a response on how to increase my ebucks which totally is not relevant to my question, i need to port over from this bank, it was even worse that my interest rates as ablack person could be unfair, my whole life is fnb

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Mar 2019, 08:57
Official
Good Day, 

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 

A complaint has been re logged on your behalf and referred to the relevant department with ***  who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
*** (option one)