HK
Hester-heleen Kuhn

1 reviews | Active since Apr 2022

28 Jan 2026, 07:25

Is my account really mine?? I don't even have a say what happens in it.

Why don't I have authority over my account, I pay the monthly fees, but I can't decide what happens. Why?? Why if a debit order was wrongfully deducted and I want to stop it I get told to contact the service provider because they have blocked it, is it their account, or mine?? This is unacceptable honestly!!

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Replies (1)
HK
Hester-heleen Kuhn's update28 Jan 2026, 11:33
Reviewer Update
Thank you for your reply. This complaint however was not about me, it was about my husband whom is at the same bank, Riaan Kuhn. I did type his name etc at the bottom but doesn't look like it is there.
So the problem is still there.