FH
Francois H

1 reviews | Active since Apr 2012

27 May 2015, 17:05

Is a Relationship Banker a myth

Hi. I am FNB Private Client. I have now on 2 occasions sent messages to my Relationship Banker but have never had so much as a response. Why does FNB even make this available if i don't get any response and they motivate you to become a Private Client because: you will have a go to guy.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 May 2015, 08:25
Official
Hello flermuis,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 691892.

Regards
Complaints Resolution
Melinda Duvenhage
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