Irritated with poor feedback
<p>I have been waiting since the 15th of July 2016 to get feedback on an amount that is being deducted from my account monthly. I have made numerous phone calls to FNB over the last 2 months and to date still do not know who is deducting the money. I am beyond frustrated and am at the point of closing my account because of this poor poor service. It seems like FNB are ok with money being taken out of their clients accounts with no authorization. </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)