IRRITATED by sms's and utter unhelpfulness

Good Day<br> <br> I'm writing this complaint due to the fact that i do not even bank with FNB, but they PERSIST in sending me SMS's about a flippen home loan and enquiry notices about the query.<br> <br> I am not a Mr Du Plessis or a Miss Plaatjies but sms's come through to me about ***. Ive owned my cell number for 6 years, but when i called in to ask them to remove my number from their database as this number belongs to me (and stated my ID number in case of *****). <br> <br> They told me they at the home loans department cant change the info as they cant and will patch my call through to the department that can. Upon getting through to this department, i once again explained my problem... only to be told they cant change the info, to be transferred back to the home loans department. Then i was told only the bond owner can change the information. And here Ive already lost R100 airtime with this back and forth. Do you compensate me for the money that i waste trying to get you to stop bothering me? <br> <br> I want this rectified ASAP please as I'm sick of this SPAM.