AK
Anastasia K

1 reviews | Active since Mar 2011

31 Jan 2018, 09:32

Irritated

Every day I receive a missed call from +27 10 ********** . It literally rings for 1 ring only. Whenever I return the call I am caller number 1 for more than 30 minutes at a time. The once my daughter answered while I was driving and the woman asked whether I would be able to pull over on the freeway! Asked her to call back in 30 minutes and again another 1 ring phone call. This better be an amazing offer from FNB for all the time and money I am wasting on trying to return phone calls

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jan 2018, 10:20
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

***

I do apologise for any inconvenience caused.

Regards,

Client Experience Team

Email address: ***

Tel number: ***