Irresponsible

<p>I logged a complaint in June at FNB alberton about deductions that I don't know,and when I went back to the bank in August, consultant who was assisting me apologised for not submitting my quiry to right department, then he promised to do the right thing and to make a follow up by also calling me,but since I left no call ,emails or any feedback, I've been with FNB for almost more than 22 years but they don't show appreciation ,honesty and loyalty, this is my money ,I thought its safe but to what is happening,I'm thinking of switching to other bank who are taking care of their clients</p> <p>Anna Masitenyane</p> <p> </p> <p>Ref ********** q</p>