irrate client

I recently returned to work after being on maternity leave. had app**** online for a loan, and it was pre-approved. <br> an agent contacted me and informed me that i should get a letter from my employer stating i was on maternity leave and that i am back at work, as well as reflect what my monthly salary is.<br> <br> so i did all of that. was then informed that i must wait until month end to send the letter. so i did that. <br> month end when i followed up, i was informed by a third person that i didnt qualify as i was on maternity leave and didnt have a salary for three months. <br> <br> i am rather annoyed with the fact that i was lead on under false pretences and made to believe i would get the loan.<br> <br> now all of a sudden i can not???<br> <br> i have been an fnb account holder for about 10 years, never have i received such pathetic service!!!!!!get your darn staff in order. <br> <br> SO 3 DIFFERENT PHONE CALLS, 3 DIFFERENT STORIES!<br> <br> i now feel i should switch banks. cause this just pushed me to the limit.<br> <br> thanks fnb for your lovely service, <br> <br>