1 reviews | Active since May 2017

16 May 2017, 14:35

Irene branch is a disgrace

<p>People if you were thinking of doing business with Irene mall FNB think again. The staff members are rude and very unhelpful. They are not forthcoming at all. They expect clients to know what they are supposed to know. Know explanations etc. This branch socks and I will never support them again. My branch was at Monumentpark before they were closed annd there service was great.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 May 2017, 15:07
Official

Good Day,

I've tried to call you but to no avail.

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)