*******ion of FNB

My husband has been medically boarded He has insurance on his debt at FNB 3 accounts It has been 3 months now They keep on stretching the claim because they do not want to use there insurance for which my husband paid for years to clear the accounts

I had been 3 months now since it was send to the claims department They keep on asking for more documents and keep on loosing papers

They have absolutely NO sympathy with there customers

We had to send everything again this week 47 pages for the 8 th time

African bank cleared there records within30 days Now African bank payed a credit into his cheque account at FNB

FNB stole that money out of his account I told them in December already we don't have money to pay that is why my husband has insurance

They are so pathetic They can't even open an email from FNB to FNB Lame excuse that there is a password necessary to open the email

I'm taking them to the Ombudsman And if the Ombudsman man doesn't want to help

The Ombudsman is part of the *******ion

Ronelle Backhouse