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dillanswanepoel D

1 reviews | Active since Aug 2017

13 Jun 2018, 18:23

Invest your tax free savings elsewhere

The service level within the savings and investment department of this bank is shocking. They show absolutely no regard for timelines and continued to make false promises when I requested the proof of transfer for my tax free account be sent to me. Full marks for retail banking, but do yourself a favour and find somewhere else to invest your wealth. Exhausting!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jun 2018, 09:46
Official

Good Day Dillan Swanepoel,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Savings and Investment department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***