NP
Neelen P
1 reviews | Active since Aug 2014
24 Dec 2024, 09:01
invalid voucher
I received an sms from FNB for an in store Pick n Pay voucher. When I visited the Trade Route Pick n Pay, they stated that the voucher is not valid (Supervisor Ndlovu) and they could not use the code on their system. Why send me an sms for a voucher which is invalid??
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Neelen P's updateReviewer Update
02 Jan 2025, 18:55I have received a response from ebucks (ref ***NF). They suggested that I try to use the same voucher again..
It would be pointless and embarrassing to use the same voucher at the Pick n Pay (Trade Route Mall) as they have stated that they do not use the voucher. The Supervisor Mrs Ndlovu mentioned that they use vouchers which have a 'Y' code and not the one which was issued by you. I am not sure where the voucher may be redeemed but certainly not at this branch. Please ensure that all the participating retail outlets are aware of such vouchers and that it is possible for them to use it on their systems.
It would be pointless and embarrassing to use the same voucher at the Pick n Pay (Trade Route Mall) as they have stated that they do not use the voucher. The Supervisor Mrs Ndlovu mentioned that they use vouchers which have a 'Y' code and not the one which was issued by you. I am not sure where the voucher may be redeemed but certainly not at this branch. Please ensure that all the participating retail outlets are aware of such vouchers and that it is possible for them to use it on their systems.
NP
Neelen P's update02 Jan 2025, 18:55
Reviewer Update
I have received a response from ebucks (ref ***NF). They suggested that I try to use the same voucher again..
It would be pointless and embarrassing to use the same voucher at the Pick n Pay (Trade Route Mall) as they have stated that they do not use the voucher. The Supervisor Mrs Ndlovu mentioned that they use vouchers which have a 'Y' code and not the one which was issued by you. I am not sure where the voucher may be redeemed but certainly not at this branch. Please ensure that all the participating retail outlets are aware of such vouchers and that it is possible for them to use it on their systems.
It would be pointless and embarrassing to use the same voucher at the Pick n Pay (Trade Route Mall) as they have stated that they do not use the voucher. The Supervisor Mrs Ndlovu mentioned that they use vouchers which have a 'Y' code and not the one which was issued by you. I am not sure where the voucher may be redeemed but certainly not at this branch. Please ensure that all the participating retail outlets are aware of such vouchers and that it is possible for them to use it on their systems.