1 reviews | Active since Sept 2017
invalid debit/charge of R110
FNB is a great bank I noticed that an #Item Paid No1 Items 17/09/"of R110 was taken from my account. How is this even possible? I called customer care and was told that its FNB Housing that attempting to deduct before the bond payment date (25th) and therefore causing these unnecessary bank charges. (Reference : RG ********** 56282).Please reverse this transaction and refund the R110.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)