invalid card
I am a client of fnb.i have had a really bad experience, when i call customer care my card comes up as invalid, i have been to the branch to fix it and according to them it has been, i tried inquiring about my ebucks and again the same problem and they told me to go to the branch again besides the slow service it takes up half of my time to sit there just to get no results. this is really unprofessional,
Good day Hildegarde Smith,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Hildegarde Smith,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)