Internet systems worse of all banks service pathetic - Impossible to lodge complains

I have been using FNB internet access for many years suddenly this morning it tells me to verify my card before I can have access!

I PHONED THE iNTERNET SUPPORT TEAM IT TOOK ME 40 MINUTES BEFORE He could verify me After which he just said I have to speak to bussiness banking There a consulatant said they will look whats going onbut just without saying good buy transfered me back to internet who gave me a number at bussiness banking

Phoned bussiness banking lady said she must verify me with my card I told her I do not have card to verify me through credit recoed questions she just put me on hold and 35 minutes later I put the phone down

FNB has the weakest internet when it comes to menu driven usage! It is impossible to speak to cinsultants if you do not happen to have the card with you they REFUSE to verify you Their service is rude and pathetic

Their branches is just as bad any visit to their enquiry counter will cost you 3 hours of waiting