SP
Shaveena P

1 reviews | Active since Oct 2016

19 Oct 2016, 07:02

Internet issues

<p>HI</p> <p> </p> <p>I have been having internet issues on my cellphone for the past 2 weeks now, and to date it has not been sorted out.</p> <p>No one has even contacted me from FNB.</p> <p> </p> <p>Can you please advise as this is becoming highly frustrating.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Oct 2016, 08:51
Official

Good Day Miss Pillay,

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)