1 reviews | Active since Oct 2016
Internet issues
<p>I have been on FNB connect for a month now and it was working fine until a couple of days ago, </p> <p>i woke up on tuesday morning with no internet connection at all.</p> <p> </p> <p>i called FNB customer care and did everything they told me to from re-requesting the internet settings to filling in the APN passwords ect. </p> <p>however, i still have no internet connection at all on my cellphone and im tired of doing the same thing over and over for no change.</p> <p>i am changing this network asap.</p>
Good Day Miss Pillay,
Thank you for taking my call earlier to acknowledge your posting logged on hello peter. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Miss Pillay,
Thank you for taking my call earlier to acknowledge your posting logged on hello peter. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Hi
I still have no internet connection on phone since last week.
It has now been 7 days that my internet has not been working on my phone.
Can someone please get back to me ASAP!
Hi
I still have no internet connection on phone since last week.
It has now been 7 days that my internet has not been working on my phone.
Can someone please get back to me ASAP!
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant manager to address and will be contacting you shortly.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant manager to address and will be contacting you shortly.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)