SR
Sonet R

1 reviews | Active since Aug 2011

27 May 2016, 11:52

Internet Banking Notifications

<p>I'm really shocked that FNB Online Banking doesn't have sms ability to let you know via sms that there is been logged onto your online baking profile. Apparently there is only an email notification. Other banks let you know immediatly that there is being logged onto internet profile. There is so much curruption going on and I would have thought that FNB will have such a service to make a client feel more sucure and incontrol of their online banking.</p> <p>I'm really worried now.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 May 2016, 12:26
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 930955

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)