1 reviews | Active since Feb 2014
Internet banking not too good!
<p>My personal gold credit card and gold cheque accounts have been upgraded to Premier Accounts. Yet on my online banking the gold credit card account still appears there. My Premier Cheque account also appears as a gold cheque account. I want the gold credit card account removed my online banking as that account is no longer valid. I also want my gold cheque account that has upgraded to a premier account to reflect as a premier cheque account. Update my online banking please!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)