RS
Roland S
1 reviews | Active since Sept 2010
19 Jun 2019, 21:39
Internet Banking History
I'm not enjoying the "Chat to My Team of Banker" function. I'm currently logged on and no feedback is being received from the consultant.
I need to pull a payment history made to one of my beneficiaries on my Internet Banking which I'm unable to do. All the other beneficiaries work 100%. Kindly assist.
Please don't email me a solution as I'm able to do it on all my other beneficiries.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
20 Jun 2019, 09:55Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards Hello Peter Complaints Team
***
FNB (First National Bank)'s reply20 Jun 2019, 09:55
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards Hello Peter Complaints Team
***
RS
Roland S's updateReviewer Update
01 Jul 2019, 09:07Good day,
I still have no resolution after my dealings with FNB regarding this matter.
I still have no resolution after my dealings with FNB regarding this matter.
RS
Roland S's update01 Jul 2019, 09:07
Reviewer Update
Good day,
I still have no resolution after my dealings with FNB regarding this matter.
I still have no resolution after my dealings with FNB regarding this matter.