wP
wendy P
1 reviews | Active since Sept 2012
21 Dec 2018, 11:09
Internationale traveling with FNB not that great
I am traveling overseas I cannot purchasing my plane ticket online as my payment is not going through. I sent an email and three days ago with my query Waiting time is 24-38 hours on first query Then get after 24 hours get an email my email has been forwarded. Still no assistance I need to by a plane ticket not a packet of chips.
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Dec 2018, 14:30Good Day Ms Post,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply21 Dec 2018, 14:30
Official
Good Day Ms Post,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***