International travel restrictions on money withdrawal.

To whom it may concern, I would like to express my extreme and utter disappointment in FNB services. I have informed them well in advance about my travel arrangements going abroad. Despite my efforts in contacting them prior and during my trip, I am still unable to withdraw any money. In fact, I constantly have to make payments to a competitor bank in order to function properly. This is unacceptable, and Im highly motivated to permanently move my accounts.