FG
Fagwa G

1 reviews | Active since Apr 2014

18 Dec 2017, 12:42

International Transactions

I called in on 25 November 2017, ********** 404 after 2pm and informed FNB that I Tashrieq Abdurahman will be travelling to United Arab Emirates from 4/12/2017 till 23/12/2017 and to open my card for international transactions and was informed it will be. But today I want to transact in Makkah, Saudi Arabia and cannot. I need the bank to call me on 00 ********** 198352 to clarify this as I cannot call to South Africa, but I can receive calls. This is unacceptable. Thank you

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Dec 2017, 14:07
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)