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Vijay M
1 reviews | Active since Jan 2019
09 Jan 2019, 16:01
International transaction blocked
Worst services by FNB ,They blocked all my International from 12-12-2018. I had logged an compliant on 14 Dec and called the customer care many to remove the block on my account. Even i had visited bank couple of times to fix the issue. Till now i haven't received any response from the bank . I did emailed the issues and all my details to the following eamils ********** ********** ********** Not even one person responded to nay of my emails.
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Replies (3)
FNB (First National Bank)'s replyOfficial
10 Jan 2019, 13:33Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply10 Jan 2019, 13:33
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
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Vijay M's updateReviewer Update
11 Jan 2019, 06:56I had one more reference number RP ********** 21262 . Every one from customer care says the issue will be fixed with in 48 hours. But no one did nothing. Its being 4 weeks since now nothing had happened. Let me know from which planet are you guys are working ? Does 48 hours in your world didn't completed yet ??
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Vijay M's update11 Jan 2019, 06:56
Reviewer Update
I had one more reference number RP ********** 21262 . Every one from customer care says the issue will be fixed with in 48 hours. But no one did nothing. Its being 4 weeks since now nothing had happened. Let me know from which planet are you guys are working ? Does 48 hours in your world didn't completed yet ??
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Vijay M's updateReviewer Update
16 Jan 2019, 16:42No response yet . Issue is being pending from last one month.
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Vijay M's update16 Jan 2019, 16:42
Reviewer Update
No response yet . Issue is being pending from last one month.