GA
Gege A

1 reviews | Active since Jan 2017

12 Jun 2019, 14:25

International Limits

Unable to access my funds in a different country because fnb thought it was wise to decrease my international spending without informing me. I have been trying to contact them all day and no one in the forex department is picking up. How does an acclaimed international bank not know how to carter to international clients!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jun 2019, 15:53
Official
 Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** 
GA
Gege A's update12 Jun 2019, 16:18
Reviewer Update
When and where will this feedback be provided because i have been on hold for over two hours trying to speak to a forex customer service!