International limit

Item: FNB (First National Bank)
Rating: 1
Author: Deidre N

I get a text to say I have exceeded my international limit, try and call the provided number and no response at all. Judging from the comments I see this has happened to a lot of people. Would be nice if this was coupled with an explanation but no not a damn word!!! Nothing

This is the first terrible experience from FNB highly disappointed

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

12 Jun 2019, 12:52

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

***

FNB (First National Bank)'s reply12 Jun 2019, 12:52

Official

Deidre N's updateReviewer Update

13 Jun 2019, 10:27

Thank you,

This has been resolved :)

Deidre N's update13 Jun 2019, 10:27

Reviewer Update

Thank you,

This has been resolved :)