1 reviews | Active since Jan 2018
International client support
I phoned First National Bank South Africa from Vietnam for support. First National Bank made me stay on the line, eventually I was transferred by one after the other staff member. If you travel internationally, the telephone number on the back of your credit card is useless. You will be made to listen to First National Bank advertising too.
Hello Ala Beytenach ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Ala Beytenach ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***